Managed IT
Offload your IT. Keep your focus.
Since 2003, Zuma Technology has helped small, mid-sized and enterprise businesses offload day-to-day IT. Our tactical tech team takes ongoing responsibility for monitoring, managing and resolving problems across the systems you choose, so your people work without interruption.
- Serving small, mid-sized and enterprise businesses
- Since 2003
- Network monitoring
- 24/7
- To engage: project, recurring or fully outsourced
- 3 ways
Managed IT services
What's included
Desktop support services
- Application support
- Desktop support and management
- Desktop configuration services
- Desktop maintenance
- Onsite desktop and laptop support
General support services
- After-hours end-user support
- After-hours network and server support
- Priority response services
- Ticketing system services
- User and account administration
Network services
- Firewall configuration
- Network configuration
- Router and switch availability monitoring
- VPN support
- Wireless support
Managed IT services
How it works
Every engagement follows the same four steps, whatever the size of the project.
- 01
Assess
A free IT assessment of your network, devices and pain points.
- 02
Plan
A clear proposal with fixed pricing, so you know what you get.
- 03
Onboard
We set things up, migrate what needs moving and document it all.
- 04
Manage
We monitor, patch, support and report, month after month.
Partners